How Payment References Stay Private
Our Privacy Policy separates account details from the payment references needed to confirm your activity. When you use DANA, OVO, GoPay or QRIS, we may record the wallet name, transaction reference, amount, status and time so a pending cashier step can be checked; we do not
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need your wallet password for that process. Bank transfer and virtual account records may include the receiving bank, such as BCA, BRI, Mandiri or BNI, together with a reference used for reconciliation. We also collect sign-in details, device type, approximate location signals, support messages and security
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events when needed to protect your account. We retain records for the period needed for account support, payment reconciliation, dispute handling and legal requests, then remove or restrict them under our retention process. Access to the service depends on local law, and this Privacy Policy applies
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where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.